Shipping Policy
Welcome to Avenue Rose! We're excited to offer you a seamless shopping experience, including efficient shipping options and clear policies to guide you through your purchase journey. Below, you'll find all the essential details about our shipping process.
Order Processing Times: Once you place an order with us, we work diligently to ensure it's prepared and ready to ship promptly. Our standard order processing time is within 1-2 business days, excluding weekends and holidays. Please note that orders received after 3 PM will be processed on the following business day. In case of any changes in our supply chain, such as during peak periods or due to unforeseen circumstances, we'll update our processing times accordingly.
Domestic Shipping Options: We currently offer domestic shipping within The United States of America. Our estimated delivery times for domestic shipments range from 3 to 5 business days.
Shipping Costs: We believe in transparency when it comes to shipping costs. Our shipping rates are calculated based on the weight and dimensions of your order, and will be displayed at checkout. We also offer free shipping on all orders over $100. Please note that sales tax charged at checkout is based on your shipping address (point of taxation).
Local Delivery and Buy Online, Pickup In-Store: At this time, we do not offer local delivery or buy online, pick up in-store options.
Transparency Around Returns, Changes, and Cancellations: We want you to be completely satisfied with your purchase. If for any reason you need to make changes to your order, request a refund, or initiate an exchange, please refer to our dedicated Return Policy [Link to Return Policy]. In the rare event that your order is lost or damaged during transit, please reach out to our customer support team, and we'll assist you promptly.
Potential Service Interruptions: While we strive to deliver your orders on time, there may be instances where unforeseen circumstances cause delays beyond our control. We'll communicate any potential service interruptions on our website and provide estimated delays whenever possible.
Thank you for choosing Avenue Rose for your shopping needs. If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us. Happy shopping!